Welcome to LifestyleX.co.uk, operated by Pro SolutionX Ltd (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services, in line with UK GDPR and the Data Protection Act 2018.
1. Who We Are
LifestyleX.co.uk is operated by:
Pro SolutionX Ltd
128 City Road,
London, EC1V 2NX
United Kingdom
2. Information We Collect
We may collect and process the following information:
- Personal Information: Name, address, email, phone number, and contact details.
- Payment Details: Billing/delivery addresses, payment methods, and transaction history (processed securely via trusted payment providers).
- Account Data: Login credentials, wishlists, and order history.
- Technical Data: IP address, browser type, device information, pages viewed, and referral sources.
- Marketing Preferences: Newsletter subscriptions and communication choices.
3. How We Use Your Information
We process your data to:
- Fulfil and deliver your orders
- Provide customer support
- Send order confirmations and updates
- Share promotions and newsletters (only with your consent)
- Improve our services and website functionality
Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data under the following legal grounds:
- Contractual Necessity: To process and deliver your orders.
- Consent: For marketing communications (can be withdrawn anytime).
- Legal Obligation: To comply with tax, fraud prevention, and legal duties.
- Legitimate Interests: For service improvements, analytics, and fraud prevention.
5. Data Sharing
We do not sell your personal data. We may share information with:
- Payment processors: e.g., Stripe, PayPal
- Delivery services: e.g., Royal Mail, DPD
- Technical providers: hosting, analytics, security services
- Regulatory authorities: if legally required
All third parties are contractually obligated to comply with data protection regulations.
6. Data Storage & Retention
Your data is stored securely on UK-based or GDPR-compliant servers. We retain personal data only as long as necessary for:
- Completing transactions
- Meeting legal obligations
- Resolving disputes
7. Your Rights under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to data processing
- Request data portability
- Withdraw marketing consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact: info@lifestylex.co.uk
Cookies
Our website uses cookies to improve functionality, personalise content, and analyse traffic. You can manage cookie preferences via your browser settings or our cookie consent banner.
For more, see our Cookie Policy.
Marketing & Communications
If you opt in, we may send updates, promotions, and style advice. You can unsubscribe at any time via email links or by contacting us directly.
Data Security
We employ robust technical and organisational safeguards, including:
- SSL encryption
- Secure hosting environments
- Access controls
These measures help protect your personal data against unauthorised access, loss, or misuse.
Third-Party Links
Our website may link to external sites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with an updated effective date. Continued use of our site constitutes acceptance of the revised policy.