Thank you for shopping at LifestyleX.co.uk, operated by Pro SolutionX Ltd. This Shipping Policy outlines our delivery options, processing times, shipping costs, and other important information regarding the shipment of your orders.
1. Shipping Destinations
We currently ship to:
- United Kingdom (Mainland & Northern Ireland)
- International shipping is not available at this time.
2. Processing Time
- All orders are processed within 3-5 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
If we experience high order volumes, processing may take slightly longer. Any significant delays will be communicated via email.
3. Delivery Times
Estimated delivery times from the date of dispatch:
- Standard Delivery: 7-15 working days
- Express Delivery: Depends on Selection Delivery Method (if available)
Please note that delivery times are estimates and may vary due to external factors such as courier delays, weather, or peak seasons.
4. Shipping Costs
Shipping fees are calculated at checkout based on your selected delivery option.
- Standard Delivery: Free on All orders over
- Express Delivery: Depends on Selection Delivery Method
Shipping charges are non-refundable unless your order qualifies under our Returns Policy.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (if applicable).
You can track your order using the provided tracking link or by contacting us.
6. Delivery Issues
We are not responsible for:
- Delivery delays caused by third-party couriers
- Incorrect shipping addresses provided at checkout
- Lost or stolen parcels after confirmed delivery
Please double-check your delivery address before completing your purchase.
If you believe your package is lost or delayed, contact us at info@lifestylex.co.uk and we will assist where possible.
7. Undeliverable Packages
If an order is returned to us due to an incorrect address, failed delivery attempts, or refusal of the parcel, we will contact you to arrange redelivery. Additional shipping fees may apply.
8. Packaging
We aim to package all items securely to prevent damage during transit. If your package arrives damaged, please refer to our Returns Policy for information on reporting faulty or damaged items.