FAQs

Welcome to LifestyleX Help Centre
Your most common questions answered.

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to sales@lifestylex.co.uk.

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  • Orders & Products
  • Shipping & Delivery
  • Returns & Refunds
  • Payments
  • Other Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Orders & Products

Simply browse through our categories or use the search bar, add items to your bag, and proceed to checkout. Follow the steps to complete your purchase securely.

No, you can check out as a guest. However, creating an account lets you track orders, save your wishlist, and manage returns more easily.

Yes. We source all products directly from trusted brands, authorised suppliers, or certified pre-loved dealers. Every item is 100% genuine

Our size availability varies by brand. Please check the size guide on each product page for detailed fit information.

Shipping & Delivery

We currently ship across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

All Deliveries are Free

Standard delivery usually takes 2–4 or 7-15 working days. Express and Next Day options are also available.

Once dispatched, you'll receive an email with a tracking number and link to track your parcel online.

Returns & Refunds

You can return most items within 14 days of receiving your order for a refund, provided they're unused and in original condition. See our full Returns Policy.

Email us at sales@lifestylex.co.uk with your order number and reason for return. We’ll guide you through the process.

Returns are currently at the customer’s expense, unless the item is faulty or incorrect.

Refunds are issued within 7 working days of us receiving your returned item.

Payments

We accept all major UK debit/credit cards, Apple Pay, Google Pay, and PayPal. All payments are securely processed.

Absolutely. LifestyleX uses SSL encryption and secure checkout processes to keep your data safe.

Other Questions

Yes. We offer a curated selection of pre-loved bags, jewellery, and watches that are verified and in excellent condition.

LifestyleX.co.uk is owned and operated by Pro SolutionX, based in London, UK.