Privacy Policy

Welcome to LifestyleX.co.uk, operated by Pro SolutionX ("we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services in accordance with UK law, including the UK GDPR and the Data Protection Act 2018.

Who We Are

LifestyleX is an online lifestyle and fashion destination, operated by:
 Pro SolutionX
 128 City Road,
 London, United Kingdom,
 EC1V 2NX

What Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, address, email, phone number, and other contact details.

  • Payment Details: Billing and delivery addresses, payment method, and transaction history (processed securely via third-party providers).

  • Account Information: Login credentials, wishlists, order history.

  • Technical Data: IP address, browser type, device type, pages visited, and referral sources.

  • Marketing Preferences: Newsletter subscriptions, communication choices.

How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate with you (e.g., order confirmations, updates)

  • Send promotional offers and newsletters (only if you’ve opted in)

  • Improve our website and services

  • Comply with legal and regulatory obligations

Legal Basis for Processing

We rely on the following lawful bases under the UK GDPR:

  • Contractual Necessity: To fulfil your orders and provide services.

  • Consent: For marketing communications (you can withdraw at any time).

  • Legal Obligation: To comply with tax, fraud prevention, or other laws.

  • Legitimate Interests: For internal analytics, improving services, or preventing misuse.

How We Share Your Data

We never sell your personal data. However, we may share it with:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery partners (e.g., Royal Mail, DPD)

  • Technical service providers (e.g., hosting, analytics)

  • Legal or regulatory bodies, if required by law

All partners are vetted and contractually required to comply with data protection laws.

Data Storage & Retention

We store your personal data on secure UK-based or GDPR-compliant servers. Your information is retained only for as long as necessary to fulfil its purpose, comply with legal requirements, or resolve disputes.

Your Rights (UK GDPR)

As a UK resident, you have the right to:

  • Access your personal data

  • Correct inaccuracies in your data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time (for marketing)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: sales@lifestylex.co.uk

Cookies

Our website uses cookies to enhance user experience, personalise content, and analyse traffic. You can manage cookie settings through your browser or our cookie banner. See our Cookie Policy for full details.

Marketing & Communication

If you opt in, we may send you product updates, special offers, and style tips. You can unsubscribe at any time via the link in our emails or by contacting us directly.

Security

We implement robust technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. This includes SSL encryption, secure hosting, and access control.

Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this policy or how we handle your data, please contact:

Pro SolutionX – LifestyleX
 📍 128 City Road, London, EC1V 2NX
 📧 sales@lifestylex.co.uk
 📞 +44 7446 119460